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The Declaration of Ethical Principles


    • With the institutional commitment of delivering public services to taxpayers and citizens in mind, we will fulfill our duties based on continuous development, participation, transparency, impartiality, protecting public interest and reliance on self-declaration.
    • We will serve in accordance with the Presidency’s organizational purpose, mission and vision.
    • We will make the fulfillment of tax obligations convenient for taxpayers and we will carry it out in a fast, flexible and efficient manner.
    • We will base the processes and the regulations we make on the principles of fair, legal, impartial and competitive application of tax laws without causing any damage to the sense of trust. 
    • We will treat our taxpayers and colleagues respectfully and politely during the execution of service, we will give them due consideration.
    • We will notify the authorities in cases where certain actions that are incompatible with the principles of ethical behavior or illegal business actions are requested from our employees.
    • We will show the necessary sensitivity to not to receive any gifts and to derive benefits.
    • We will assure that the applications in the scope of the Law on Right to Information No. 4982 and the Law on the Exercise of the Right to Petition No. 3071 are transferred to the correct unit and responded.
    • We will be respectful to personal and confidential information of taxpayers. We will not disclose and use this information except the cases required by the Tax Procedure Law and international agreements.
    • We will not pursue any action and application that is in violation of human rights and freedoms or restrictive treatment to equal opportunity.
    • We will not use any confidential information and document which is related to public service with the purpose of gaining personal interest.
    • When exercising authority, we will avoid conflicts of interest and behaviors that undermine taxpayer confidence, raise doubts and harm sense of justice. We will value our services offered above all kinds of personal interest.
    • We will meet the service standards that taxpayers deserve by conducting activities of training and briefing, guiding our staff on ethical behavior and by complying with legal and administrative arrangements.
    • We will ensure that public properties and resources are used in accordance with the requirements of the public service objectives. We will avoid extravagance.
    • While fulfilling our duty, we will not make any commitment or binding statement on behalf of the Presidency by exceeding our authority.
    • We will be accountable, open and ready for public audit at all times during delivering services.
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